SHIPPING POLICY

How does the delivery process work?

Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.

After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.

Our delivery partners then bring the package to you at the earliest possible. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

How are items packaged?

We package our products in composite cans, which are covered in a plastic layer. Each individual product is packaged in bubble wrap.

We pride ourselves on the quality of our packaging. Till date, we have received minimal complaints about damaged products due to our packaging

What is the range of locations to which Icure Wellness ships their products?

Icure Wellness ships throughout India!

My order has been shipped. Now how can I track it?

Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.

You can track the status of your package 24 hours after your order is dispatched from our warehouse.

Following are some our trusted courier partners:

DTDC – http://www.dtdc.in/

Bluedart – http://www.bluedart.com/

Delhivery – http://www.delhivery.com/

Shyplite – https://shyplite.com/

What is the estimated delivery time?

We dispatch most orders within 1-7 business days (excluding Sundays and public holidays)

Does Icure Wellness ship outside India?

Unfortunately, Icure Wellness does not ship outside India at the moment. However, we are working on starting international delivery as soon as possible, so stay tuned!